Products

Integrated Event and Customer Management System (IECMS)
IECMS is an integrated product from Element Technologies Inc. that provides a complete solution for Customer Management at hosted Events. The Product has web components, Desktop components and hand-held device components that exchange data to provide the users with a versatile solution. IECMS is an end-to-end product for Event Managers to reach out to their target audience and to conduct more effective surveys at the events.

IECMS provides a plug-in that can be placed on the customer's website to guide target audience to register online and to RSVP for the event. The information, along with the customized surveys, is then transferred to handheld devices which can be carried into the hosted events. The handheld devices can register new users either by filling the form on the handheld or by scanning in their Driver's license. User responses to the pre-loaded surveys can be entered on the devices. All the data on the handheld devices is synchronized with the base terminal currently by physical interconnect (to be wireless in the next version).

The system has built-in analysis and reporting tools that create valuable views to understand the customers attending the events. Licenses for IECMS are available from Element Technologies to satisfy various needs from Campaign specific Licenses to Enterprise-wide License. Please contactinfo@elementtechnologies.com for details.